/* =========================================================================
   Water Damage Des Plaines — "Des Plaines Dispatch Grid"
   Chicago-metro industrial / engineering-worksheet system.
   Headings = Familjen Grotesk (grotesque). Body = Roboto Slab (slab-serif) —
   a slab BODY is the signature, used by no sibling. Left gauge-marker section
   heads (big slab numeral + amber bar), squared engineering borders + corner
   ticks + amber top-rules, blueprint-grid dark bands. Single committed LIGHT
   look; every color painted explicitly. Deliberately distinct from every
   sibling network site (no shared skeleton, palette, or type).
   No -webkit-font-smoothing:antialiased (owner rule). Body >=16px, near-ink.
   ========================================================================= */
@font-face{font-family:'Familjen Grotesk';font-style:normal;font-weight:400 700;font-display:swap;src:url(../fonts/familjen-grotesk.woff2?v=7eb7ec31) format('woff2')}
@font-face{font-family:'Roboto Slab';font-style:normal;font-weight:400 800;font-display:swap;src:url(../fonts/roboto-slab.woff2?v=fee1dc1e) format('woff2')}

:root{
  --ink:#16232E;          /* graphite dark band */
  --ink-2:#1E3242;        /* slightly lifted panel on dark */
  --steel:#215E86;        /* steel-blue lead / links */
  --steel-2:#3E7BA6;      /* hover */
  --steel-deep:#17456A;
  --amber:#F6A310;        /* safety amber action */
  --amber-ink:#8A5A06;    /* deep amber for small text (>=4.5:1 on all light grounds) */
  --amber-deep:#E08E00;
  --paper:#EDF0F2;        /* concrete page ground */
  --surface:#FFFFFF;
  --surface-2:#F4F6F8;
  --body:#1B2A34;         /* near-ink body text ~13:1 on white */
  --body-soft:#41515C;    /* secondary text >=7:1 on white */
  --line:#CBD5DC;         /* hairline */
  --line-strong:#9FB0BB;
  --on-dark:#EAF1F6;
  --on-dark-soft:#B9C7D2; /* >=4.5:1 on --ink */
  --gold:#F4B740;         /* review stars */
  --ok:#1F8A5B;
  --f-head:'Familjen Grotesk',system-ui,-apple-system,'Segoe UI',Arial,sans-serif;
  --f-body:'Roboto Slab',Georgia,'Times New Roman',serif;
  --wrap:1200px;
  --gutter:22px;
  --r:2px;                /* squared engineering corners */
  --shadow:0 1px 0 rgba(22,35,46,.04);
}

*{box-sizing:border-box}
html{font-size:17px;-webkit-text-size-adjust:100%}
body{
  margin:0;background:var(--paper);color:var(--body);
  font-family:var(--f-body);font-size:1rem;line-height:1.7;font-weight:400;
  overflow-x:clip;
}
img{max-width:100%;height:auto;display:block}
a{color:var(--steel);text-decoration:none}
a:hover{color:var(--steel-2)}
h1,h2,h3,h4{font-family:var(--f-head);color:var(--ink);line-height:1.12;margin:0 0 .5em;font-weight:700;letter-spacing:-.01em}
h1{font-size:clamp(2rem,4.4vw,3.15rem)}
h2{font-size:clamp(1.5rem,3vw,2.15rem)}
h3{font-size:1.18rem}
p{margin:0 0 1rem}
ul,ol{margin:0 0 1rem;padding-left:1.15rem}
li{margin:.3rem 0}
strong,b{font-weight:700;color:var(--ink)}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 var(--gutter)}
.section{padding:62px 0}
.section--tint{background:var(--surface-2);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.skip-link{position:absolute;left:-999px}
.skip-link:focus{left:8px;top:8px;background:var(--amber);color:var(--ink);padding:8px 14px;border-radius:var(--r);z-index:999}
:focus-visible{outline:3px solid var(--amber);outline-offset:2px}
.eyebrow{display:inline-flex;align-items:center;gap:.5ch;font-family:var(--f-head);font-weight:700;text-transform:uppercase;letter-spacing:.14em;font-size:.72rem;color:var(--amber-ink)}
.eyebrow--light{color:var(--amber)}

/* generic inline icon guard — never let an SVG balloon */
svg{width:1em;height:1em;flex:0 0 auto}
.btn svg,.faq-item svg,a[href^="tel:"] svg,.chip svg,.readout svg,.nap__row svg,.cov__pin svg,.rel-card svg,.gbp svg{width:1.05em;height:1.05em;flex:0 0 auto}

/* ---------- gauge-marker section header (LEFT, big slab numeral) ---------- */
.gauge{display:flex;align-items:flex-start;gap:16px;margin:0 0 30px;max-width:860px}
.gauge__num{font-family:var(--f-body);font-weight:800;font-size:2.5rem;line-height:1;color:var(--steel);
  background:var(--surface);border:1.5px solid var(--line-strong);border-top:4px solid var(--amber);
  padding:8px 12px 6px;border-radius:var(--r);flex:0 0 auto;min-width:62px;text-align:center}
.gauge__bar{width:5px;align-self:stretch;background:var(--amber);border-radius:2px;flex:0 0 auto}
.gauge__t{min-width:0}
.gauge__t .eyebrow{margin-bottom:6px}
.gauge__t h2{margin:.1rem 0 .35rem}
.gauge__t p{margin:0;color:var(--body-soft);font-size:1.02rem;max-width:60ch}
.gauge--center{justify-content:center;text-align:left;margin-left:auto;margin-right:auto}
.gauge--light .gauge__num{background:var(--ink-2);border-color:#33475a;color:#fff}
.gauge--light .gauge__t h2{color:#fff}
.gauge--light .gauge__t p{color:var(--on-dark-soft)}

/* ---------- panels (squared, engineering borders, corner ticks) ---------- */
.panel{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:22px;position:relative}
.panel--amber{border-top:4px solid var(--amber)}
.panel--tick::before,.panel--tick::after{content:"";position:absolute;width:12px;height:12px;border-color:var(--steel);border-style:solid}
.panel--tick::before{top:-1px;left:-1px;border-width:2px 0 0 2px}
.panel--tick::after{bottom:-1px;right:-1px;border-width:0 2px 2px 0}

/* ============================ HEADER / NAV ============================ */
.site-header{position:sticky;top:0;z-index:60;background:var(--ink);border-bottom:3px solid var(--amber)}
.masthead{display:flex;align-items:center;gap:20px;min-height:70px}
.brand{display:inline-flex;align-items:center;gap:11px;color:#fff}
.brand:hover{color:#fff}
.brand__mark{width:42px;height:42px;flex:0 0 auto}
.brand__text{display:flex;flex-direction:column;line-height:1.05}
.brand__name{font-family:var(--f-head);font-weight:700;font-size:1.12rem;letter-spacing:-.01em}
.brand__tag{font-size:.7rem;color:var(--on-dark-soft);letter-spacing:.02em;font-family:var(--f-head)}
.nav{margin-left:auto;display:flex;align-items:center;gap:2px}
.nav>a,.drop>a{color:var(--on-dark);font-family:var(--f-head);font-weight:600;font-size:.95rem;padding:10px 12px;display:inline-block;border-radius:var(--r)}
.nav>a:hover,.drop>a:hover{color:#fff;background:rgba(255,255,255,.08)}
.drop{position:relative}
.drop>a{cursor:pointer}
.drop>a::after{content:"";display:inline-block;width:.5em;height:.5em;margin-left:.45ch;border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:translateY(-2px) rotate(45deg)}
.drop__menu{position:absolute;top:100%;left:0;min-width:288px;background:var(--surface);border:1.5px solid var(--line-strong);border-top:4px solid var(--amber);border-radius:var(--r);
  padding:8px;display:none;flex-direction:column;gap:1px;box-shadow:0 18px 40px rgba(22,35,46,.22);max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain;z-index:70}
.drop.is-open .drop__menu{display:flex}
.drop__menu a{color:var(--body);font-family:var(--f-head);font-weight:600;font-size:.92rem;padding:9px 12px;border-radius:var(--r);border-left:3px solid transparent}
.drop__menu a:hover{background:var(--surface-2);border-left-color:var(--amber);color:var(--ink)}
.mast-cta{display:flex;align-items:center;gap:12px;margin-left:6px}
.mast-phone{display:inline-flex;flex-direction:column;line-height:1.05;padding:8px 14px;background:var(--amber);color:var(--ink);border-radius:var(--r);font-family:var(--f-head)}
.mast-phone:hover{background:var(--amber-deep);color:var(--ink)}
.mast-phone__k{font-size:.62rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em}
.mast-phone__n{display:inline-flex;align-items:center;gap:.4ch;font-weight:700;font-size:1.06rem}
.nav-toggle{display:none;width:46px;height:44px;background:var(--ink-2);border:1.5px solid #33475a;border-radius:var(--r);cursor:pointer;padding:0;flex-direction:column;gap:5px;align-items:center;justify-content:center}
.nav-toggle span{width:22px;height:2.5px;background:#fff;border-radius:2px;transition:.2s}
.nav-close{display:none}

/* ============================ HERO (dispatch band) ============================ */
.dispatch-hero{background:var(--ink);color:var(--on-dark);position:relative;overflow:hidden;border-bottom:3px solid var(--amber)}
.dispatch-hero::before{content:"";position:absolute;inset:0;opacity:.5;
  background-image:linear-gradient(rgba(255,255,255,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.045) 1px,transparent 1px);
  background-size:34px 34px;pointer-events:none}
.hero__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:38px;align-items:center;padding:52px 0 58px;position:relative}
.hero__copy{min-width:0}
.hero__copy h1{color:#fff;margin:.35rem 0 .5rem}
.hero__promise{font-size:1.15rem;color:var(--on-dark);max-width:44ch;margin-bottom:1rem}
.hero__rate{display:flex;align-items:center;gap:.6ch;flex-wrap:wrap;margin-bottom:1.05rem;color:var(--on-dark);font-size:1rem}
.hero__rate b{color:#fff}
.hero__rate .stars{color:var(--gold)}
.hero__oc{display:inline-flex;align-items:center;gap:.4ch;color:var(--amber);font-weight:700;font-family:var(--f-head)}
.hero__oc svg{fill:var(--amber)}
.hero__cta{margin-bottom:1.1rem}
.stars{display:inline-flex;letter-spacing:1px;line-height:1}
.stars svg{width:1.02em;height:1.02em;fill:currentColor}
.chips{display:flex;flex-wrap:wrap;gap:9px}
.chip{display:inline-flex;align-items:center;gap:.5ch;background:var(--ink-2);border:1.5px solid #33475a;color:var(--on-dark);
  padding:7px 12px;border-radius:var(--r);font-size:.86rem;font-family:var(--f-head);font-weight:600}
.chip svg{fill:var(--amber)}
.chip--rate{background:#fff;color:var(--ink);border-color:#fff}
.chip--rate .stars{color:var(--gold)}
.chip--rate b{color:var(--ink)}
.chip--trust svg{fill:var(--amber)}
.hero__media{margin:0;position:relative;border:2px solid #33475a;border-radius:var(--r);padding:8px;background:var(--ink-2)}
.hero__media img{border-radius:var(--r);width:100%;height:auto;aspect-ratio:5/4;object-fit:cover}
.hero__media figcaption{position:absolute;left:14px;bottom:14px;background:var(--amber);color:var(--ink);font-family:var(--f-head);font-weight:700;font-size:.76rem;padding:4px 10px;border-radius:var(--r);text-transform:uppercase;letter-spacing:.06em}
.hero__media::after{content:"";position:absolute;top:-2px;right:-2px;width:16px;height:16px;border-top:3px solid var(--amber);border-right:3px solid var(--amber)}

/* ============================ BUTTONS ============================ */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5ch;font-family:var(--f-head);font-weight:700;
  border-radius:var(--r);cursor:pointer;text-align:center;border:2px solid transparent;line-height:1.15;transition:.15s}
.btn--call{background:var(--amber);color:var(--ink);flex-direction:column;padding:12px 22px}
.btn--call:hover{background:var(--amber-deep);color:var(--ink)}
.btn--call .btn__num{font-size:1.2rem;font-weight:700;display:flex;align-items:center;gap:.45ch}
.btn--call .btn__num::before{content:"";width:1.05em;height:1.05em;flex:0 0 auto;background:currentColor;
  -webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M6.6 10.8a15 15 0 0 0 6.6 6.6l2.2-2.2a1 1 0 0 1 1-.24 11 11 0 0 0 3.5.56 1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1 11 11 0 0 0 .56 3.5 1 1 0 0 1-.24 1z'/%3E%3C/svg%3E") center/contain no-repeat;
  mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M6.6 10.8a15 15 0 0 0 6.6 6.6l2.2-2.2a1 1 0 0 1 1-.24 11 11 0 0 0 3.5.56 1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1 11 11 0 0 0 .56 3.5 1 1 0 0 1-.24 1z'/%3E%3C/svg%3E") center/contain no-repeat}
.btn--call .btn__sub{font-size:.76rem;font-weight:600;opacity:.86;text-transform:uppercase;letter-spacing:.06em}
.btn--lg{padding:15px 30px}
.btn--block{display:flex;width:100%}
.btn--ghost{background:transparent;border-color:var(--amber);color:var(--amber);padding:12px 22px}
.btn--ghost:hover{background:var(--amber);color:var(--ink)}

/* ============================ INSTRUMENT STATBAR ============================ */
.statbar{background:var(--ink-2);color:var(--on-dark);border-bottom:1px solid #33475a}
.statbar__wrap{display:flex;flex-wrap:wrap;align-items:center;gap:10px 30px;padding:18px 0}
.readout{display:flex;flex-direction:column;padding-right:26px;border-right:1px solid #33475a;line-height:1.15}
.readout:last-of-type{border-right:0}
.readout__n{font-family:var(--f-body);font-weight:800;font-size:1.5rem;color:var(--amber)}
.readout__l{font-size:.82rem;color:var(--on-dark-soft);font-family:var(--f-head);font-weight:600}
.statbar__logos{margin-left:auto;display:flex;align-items:center;gap:10px}
.statbar__logos img{height:24px;width:auto;background:#fff;padding:4px 8px;border-radius:var(--r)}

/* ============================ REVIEWS ============================ */
.reviews__grid{display:grid;grid-template-columns:250px 1fr;gap:26px;align-items:start}
.agg{background:var(--ink);color:#fff;border-radius:var(--r);border-top:4px solid var(--amber);padding:24px;text-align:center;position:sticky;top:92px}
.agg__score{font-family:var(--f-body);font-weight:800;font-size:3.4rem;line-height:1;color:#fff}
.agg__score span{font-size:1.3rem;color:var(--on-dark-soft)}
.agg__stars{color:var(--gold);margin:.35rem 0;font-size:1.15rem}
.agg__count{color:var(--on-dark-soft);font-size:.92rem;font-family:var(--f-head);font-weight:600}
.agg__note{color:var(--on-dark);font-size:.97rem;margin:.7rem 0 0}
.reviews__rail{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;min-width:0}
.review{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);border-left:4px solid var(--steel);padding:18px;min-width:0}
.review__stars{color:var(--gold);font-size:.98rem;margin-bottom:.35rem}
.review blockquote{margin:0 0 .7rem;font-size:1rem;color:var(--body);line-height:1.6}
.review__meta{display:flex;flex-wrap:wrap;gap:.2rem .8ch;align-items:baseline;font-size:.86rem}
.review__meta .who{font-family:var(--f-head);font-weight:700;color:var(--ink)}
.review__meta .where{color:var(--steel)}
.review__meta .date{color:var(--body-soft);margin-left:auto}

/* ============================ OPERATIONS / WHY ============================ */
.ops__grid{display:grid;grid-template-columns:1.4fr 1fr;gap:22px;align-items:start}
.ops__cards{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;min-width:0}
.opcard{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:20px}
.opcard__ic{display:inline-flex;align-items:center;justify-content:center;width:48px;height:48px;background:var(--ink);border-radius:var(--r);border-bottom:3px solid var(--amber);margin-bottom:12px}
.opcard__ic svg{width:24px;height:24px;fill:var(--amber)}
.opcard h3{margin:0 0 .35rem}
.opcard p{margin:0;color:var(--body);font-size:1rem;line-height:1.55}
.creds{background:var(--ink);color:var(--on-dark);border-radius:var(--r);border-top:4px solid var(--amber);padding:24px}
.creds h3{color:#fff}
.creds__badges{display:flex;flex-wrap:wrap;gap:14px;align-items:center;margin:14px 0}
.creds__badges img{height:42px;width:auto;background:#fff;padding:6px 8px;border-radius:var(--r)}
.creds__line{color:var(--on-dark);font-size:.97rem;line-height:1.55;margin:0 0 .8rem}
.creds__reg{display:flex;flex-direction:column;gap:6px;font-family:var(--f-head);font-size:.9rem}
.creds__reg span{display:inline-flex;gap:.6ch;color:var(--on-dark-soft)}
.creds__reg b{color:var(--amber)}
.why4{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}

/* ============================ SERVICES DISPATCH BOARD ============================ */
.board{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.board__tile{display:flex;flex-direction:column;background:var(--surface);border:1.5px solid var(--line);border-top:4px solid var(--steel);border-radius:var(--r);overflow:hidden;min-width:0;transition:.15s}
.board__tile:hover{border-color:var(--line-strong);transform:translateY(-2px);box-shadow:0 14px 30px rgba(22,35,46,.12);border-top-color:var(--amber)}
.board__media{position:relative;aspect-ratio:16/10;overflow:hidden;background:var(--surface-2)}
.board__media img{width:100%;height:100%;object-fit:cover}
.board__tag{position:absolute;top:0;left:0;background:var(--ink);color:var(--amber);font-family:var(--f-body);font-weight:800;font-size:.9rem;padding:5px 11px;border-bottom-right-radius:var(--r)}
.board__b{display:flex;flex-direction:column;gap:.35rem;padding:15px 16px 16px;flex:1}
.board__t{font-family:var(--f-head);font-weight:700;font-size:1.05rem;color:var(--ink)}
.board__p{font-size:.97rem;color:var(--body);line-height:1.5;margin:0;flex:1}
.board__go{font-family:var(--f-head);font-weight:700;font-size:.85rem;color:var(--steel);text-transform:uppercase;letter-spacing:.05em;display:inline-flex;align-items:center;gap:.4ch}
.board__tile:hover .board__go{color:var(--amber-ink)}
.board__tile--cta{background:var(--ink);border-top-color:var(--amber);justify-content:center}
.board__tile--cta .board__b{padding:22px}
.board__tile--cta .board__t{color:#fff;font-size:1.15rem}
.board__tile--cta .board__p{color:var(--on-dark-soft)}
.arw{width:1em;height:1em}

/* ============================ PROCESS GAUGE TRACK ============================ */
.track{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;position:relative}
.track::before{content:"";position:absolute;top:26px;left:9%;right:9%;height:2px;background:repeating-linear-gradient(90deg,var(--line-strong) 0 10px,transparent 10px 18px);z-index:0}
.tnode{position:relative;z-index:1;background:transparent;text-align:left}
.tnode__n{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;background:var(--ink);color:var(--amber);font-family:var(--f-body);font-weight:800;font-size:1.3rem;border-radius:var(--r);border-bottom:3px solid var(--amber);margin-bottom:12px}
.tnode h3{margin:0 0 .3rem;font-size:1.06rem}
.tnode p{margin:0;color:var(--body);font-size:.97rem;line-height:1.5}

/* ============================ COST / PRICING ============================ */
.pricecards{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.pricecard{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:20px;min-width:0}
.pricecard--feat{border:1.5px solid var(--steel);border-top:4px solid var(--amber);box-shadow:0 12px 26px rgba(33,94,134,.12)}
.pricecard h3{margin:0 0 .3rem;font-size:1.05rem}
.pricecard__p{font-family:var(--f-body);font-weight:800;font-size:1.5rem;color:var(--steel);margin:.1rem 0 .6rem}
.pricecard ul{list-style:none;padding:0;margin:0 0 .8rem}
.pricecard li{padding-left:1.4ch;position:relative;font-size:.97rem;color:var(--body);line-height:1.45;margin:.35rem 0}
.pricecard li::before{content:"";position:absolute;left:0;top:.62em;width:.5ch;height:.5ch;background:var(--amber);border-radius:1px}
.pricecard .cover{display:inline-block;font-family:var(--f-head);font-weight:600;font-size:.82rem;color:var(--steel-deep);background:var(--surface-2);border:1px solid var(--line);padding:4px 9px;border-radius:var(--r)}
.cost__grid{display:grid;grid-template-columns:1.3fr 1fr;gap:22px;align-items:start}
.cost__note{margin:18px 0 0;color:var(--body);font-size:.98rem}
.cost__note a,.prose a,.svc-prose a,.foot-nap a,.creds a{text-decoration:underline}
.insure{background:var(--surface);border:1.5px solid var(--line);border-top:4px solid var(--amber);border-radius:var(--r);padding:22px}
.insure h3{margin:0 0 .4rem}
.insure p{font-size:1rem;color:var(--body)}
.carriers{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:14px}
.carrier{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r);display:flex;align-items:center;justify-content:center;padding:10px}
.carrier img{height:22px;width:auto}

/* ============================ COVERAGE / MAP ============================ */
.cov__full{display:grid;grid-template-columns:1.35fr 1fr;gap:22px;align-items:start}
.cov__compact{display:grid;grid-template-columns:1fr 1fr;gap:22px;align-items:start}
.cov__map{margin:0;border:1.5px solid var(--line-strong);border-radius:var(--r);padding:8px;background:var(--surface)}
.cov__map iframe{display:block;border-radius:var(--r)}
.cov__map figcaption{padding:9px 4px 2px}
.cov__pin{display:inline-flex;align-items:center;gap:.5ch;font-family:var(--f-head);font-weight:600;font-size:.9rem;color:var(--body-soft)}
.cov__pin svg{fill:var(--steel)}
.zips{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:22px}
.zips h3{margin:0 0 .7rem}
.zipgrid{display:flex;flex-wrap:wrap;gap:8px}
.zip{font-family:var(--f-body);font-weight:600;font-size:.92rem;background:var(--surface-2);border:1px solid var(--line);border-left:3px solid var(--steel);color:var(--ink);padding:5px 10px;border-radius:var(--r)}
.zips__note{margin:.9rem 0 0;color:var(--body);font-size:.97rem}
.cov__note{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:20px}
.cov__note p{font-size:1rem;color:var(--body)}
.cov__all{display:inline-flex;align-items:center;gap:.4ch;font-family:var(--f-head);font-weight:700;color:var(--steel);text-decoration:underline}
.nbhds{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:20px}
.nbhd{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:16px}
.nbhd h3{font-size:1rem;margin:0 0 .5rem;color:var(--steel-deep)}
.chips--nb{display:flex;flex-wrap:wrap;gap:6px}
.chips--nb .chip{background:var(--surface-2);color:var(--body);border-color:var(--line);font-family:var(--f-body);font-weight:400}

/* ============================ RECENT WORK ============================ */
.cases{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.case{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);overflow:hidden;min-width:0}
.case img{width:100%;aspect-ratio:3/2;object-fit:cover}
.case__b{padding:16px}
.case__b h3{font-size:1.05rem;margin:0 0 .3rem}
.case__meta{display:block;font-family:var(--f-head);font-weight:600;font-size:.82rem;color:var(--steel);text-transform:uppercase;letter-spacing:.04em;margin-bottom:.6rem}
.case__b p{font-size:.97rem;color:var(--body);line-height:1.5;margin:0 0 .5rem}
.filmstrip{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:18px}
.film{margin:0;border:1px solid var(--line);border-radius:var(--r);overflow:hidden}
.film img{width:100%;aspect-ratio:4/3;object-fit:cover}

/* ============================ LOCAL CONDITIONS ============================ */
.conditions__intro{max-width:820px;margin-bottom:24px}
.conditions__intro p{font-size:1.05rem;color:var(--body)}
.authlinks{margin-top:14px;display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.authlinks span{font-family:var(--f-head);font-weight:600;color:var(--body-soft);font-size:.9rem}
.authlinks a{font-family:var(--f-head);font-weight:600;font-size:.9rem;text-decoration:underline}
.risk-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.risk{background:var(--surface);border:1.5px solid var(--line);border-left:4px solid var(--steel);border-radius:var(--r);padding:18px}
.risk h3{font-size:1.05rem;margin:0 0 .35rem;color:var(--steel-deep)}
.risk p{margin:0;font-size:.97rem;color:var(--body);line-height:1.55}

/* ============================ FAQ ============================ */
.faq__grid{display:grid;grid-template-columns:340px 1fr;gap:26px;align-items:start}
.faq__head .eyebrow{margin-bottom:8px}
.faq__card{background:var(--ink);color:var(--on-dark);border-radius:var(--r);border-top:4px solid var(--amber);padding:22px;margin-top:16px}
.faq__card h3{color:#fff;margin:0 0 .4rem}
.faq__card p{color:var(--on-dark);font-size:.98rem}
.faq__num{display:block;font-family:var(--f-body);font-weight:800;font-size:1.6rem;color:var(--amber);margin:.2rem 0 .7rem}
.faq__list{min-width:0}
.faq-item{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);margin-bottom:10px;overflow:hidden}
.faq-item[open]{border-color:var(--steel);border-left:4px solid var(--amber)}
.faq-item summary{cursor:pointer;list-style:none;padding:15px 18px;font-family:var(--f-head);font-weight:700;color:var(--ink);font-size:1.02rem;display:flex;justify-content:space-between;align-items:center;gap:1ch}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary::after{content:"+";font-family:var(--f-body);font-weight:800;color:var(--steel);font-size:1.4rem;line-height:1}
.faq-item[open] summary::after{content:"\2212"}
.faq-item>div{padding:0 18px 16px}
.faq-item p{margin:0;color:var(--body);font-size:1rem;line-height:1.6}

/* ============================ DISPATCH CTA BAND ============================ */
.cta-band{background:var(--ink);color:var(--on-dark);border-top:3px solid var(--amber);border-bottom:3px solid var(--amber);position:relative;overflow:hidden}
.cta-band::before{content:"";position:absolute;inset:0;opacity:.5;background-image:linear-gradient(rgba(255,255,255,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.045) 1px,transparent 1px);background-size:34px 34px}
.cta-band__grid{display:grid;grid-template-columns:1.3fr 1fr;gap:30px;align-items:center;padding:46px 0;position:relative}
.cta-band__copy h2{color:#fff}
.cta-band__copy p{color:var(--on-dark);font-size:1.08rem;max-width:52ch}
.cta-band__nap{min-width:0}
.nap{background:var(--ink-2);border:1.5px solid #33475a;border-top:4px solid var(--amber);border-radius:var(--r);padding:20px;display:flex;flex-direction:column;gap:9px}
.nap__name{font-family:var(--f-head);font-weight:700;color:#fff;font-size:1.1rem}
.nap__row{display:flex;align-items:center;gap:.6ch;color:var(--on-dark);font-size:1rem}
.nap__row svg{fill:var(--amber)}
.nap__row a{color:var(--on-dark)}
.nap__row a:hover{color:#fff}

/* callstrip */
.callstrip{background:var(--amber);color:var(--ink)}
.callstrip .wrap{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;padding:15px var(--gutter)}
.callstrip__k{display:inline-flex;align-items:center;gap:.6ch;font-family:var(--f-head);font-weight:700;font-size:1.02rem}
.callstrip__k svg{fill:var(--ink)}
.callstrip a{font-family:var(--f-body);font-weight:800;font-size:1.3rem;color:var(--ink);text-decoration:underline}

/* ============================ FOOTER ============================ */
.map-embed{background:var(--ink-2)}
.map-embed iframe{display:block;width:100%;height:380px;border:0}
.site-footer{background:var(--ink);color:var(--on-dark-soft);border-top:3px solid var(--amber);padding:44px 0 26px}
.foot-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:26px}
.foot-name{display:flex;flex-direction:column;font-family:var(--f-head);font-weight:700;color:#fff;font-size:1.15rem;margin-bottom:.5rem}
.foot-name span{font-size:.76rem;font-weight:600;color:var(--on-dark-soft);letter-spacing:.02em}
.site-footer p{font-size:.97rem;color:var(--on-dark-soft);line-height:1.55}
.foot-sub{color:var(--on-dark-soft)}
.foot-nap{color:var(--on-dark)}
.foot-nap a{color:#fff;text-decoration:underline}
.email{color:var(--on-dark);overflow-wrap:anywhere}
.call-panel__email,.foot-nap,.nap__row,.contact-card__note{overflow-wrap:anywhere}
.gbp{display:inline-flex;align-items:center;gap:.5ch;font-family:var(--f-head);font-weight:700;font-size:.92rem;color:var(--amber);border:1.5px solid #33475a;border-radius:var(--r);padding:8px 13px;margin-top:8px}
.gbp:hover{background:var(--ink-2);color:var(--amber)}
.gbp svg{fill:var(--amber)}
.gbp--light{color:var(--steel);border-color:var(--line)}
.gbp--light svg{fill:var(--steel)}
.gbp--light:hover{background:var(--surface-2);color:var(--steel-deep)}
.site-footer h3{color:#fff;font-size:1rem;margin:0 0 .7rem}
.foot-list{list-style:none;padding:0;margin:0}
.foot-list li{margin:.4rem 0}
.foot-list a{color:var(--on-dark-soft);font-size:.95rem}
.foot-list a:hover{color:#fff}
.foot-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;border-top:1px solid #33475a;margin-top:26px;padding-top:18px;font-size:.86rem;color:var(--on-dark-soft)}
.foot-disc{margin:12px 0 0;font-size:.86rem}
.foot-disc a{color:var(--on-dark-soft);text-decoration:underline}

/* sticky callbar (mobile) */
.callbar{display:none;position:fixed;left:0;right:0;bottom:0;z-index:80;background:var(--amber);border-top:2px solid var(--amber-deep)}
.callbar a{display:flex;align-items:center;justify-content:center;gap:.5ch;padding:14px;color:var(--ink);font-family:var(--f-head);font-weight:700;font-size:1.08rem}
.callbar a small{font-weight:600;font-size:.8rem;opacity:.8}
.callbar svg{fill:var(--ink)}

/* ============================ SERVICE / INNER PAGE HERO ============================ */
.spage-hero,.page-hero{background:var(--ink);color:var(--on-dark);position:relative;overflow:hidden;border-bottom:3px solid var(--amber)}
.spage-hero::before,.page-hero::before{content:"";position:absolute;inset:0;opacity:.5;background-image:linear-gradient(rgba(255,255,255,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.045) 1px,transparent 1px);background-size:34px 34px}
.spage-hero__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:34px;align-items:center;padding:40px 0 46px;position:relative}
.page-hero__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:34px;align-items:center;padding:40px 0 46px;position:relative}
.page-hero__wrap--solo{grid-template-columns:1fr;max-width:820px}
.spage-hero__copy,.page-hero__copy{min-width:0}
.spage-hero__copy h1,.page-hero__copy h1{color:#fff}
.bc{font-family:var(--f-head);font-weight:600;font-size:.82rem;color:var(--on-dark-soft);margin-bottom:.7rem;display:flex;flex-wrap:wrap;align-items:center;gap:.4ch}
.bc a{color:var(--on-dark-soft);text-decoration:underline}
.bc a:hover{color:#fff}
.bc svg{width:.9em;height:.9em;fill:var(--amber)}
.spage-hero__lead,.page-hero__lead{font-size:1.12rem;color:var(--on-dark);max-width:52ch;margin:.4rem 0 1rem}
.spage-hero__media,.page-hero__media{margin:0;position:relative;border:2px solid #33475a;border-radius:var(--r);padding:8px;background:var(--ink-2)}
.spage-hero__media img,.page-hero__media img{border-radius:var(--r);width:100%;aspect-ratio:5/4;object-fit:cover}
.spage-hero__media figcaption,.page-hero__media figcaption{position:absolute;left:14px;bottom:14px;background:var(--amber);color:var(--ink);font-family:var(--f-head);font-weight:700;font-size:.74rem;padding:4px 10px;border-radius:var(--r);text-transform:uppercase;letter-spacing:.05em}
.spage-hero .chips,.page-hero .chips{margin-top:1rem}

/* spec strip (service ataglance) */
.facts{background:var(--ink-2);color:var(--on-dark);border-bottom:1px solid #33475a}
.facts__row{display:grid;grid-template-columns:repeat(4,1fr);gap:0;padding:0}
.fact{padding:18px 22px;border-right:1px solid #33475a;display:flex;flex-direction:column;gap:2px}
.fact:last-child{border-right:0}
.ataglance__k{font-family:var(--f-head);font-weight:600;font-size:.76rem;text-transform:uppercase;letter-spacing:.1em;color:var(--on-dark-soft)}
.ataglance__v{font-family:var(--f-body);font-weight:700;font-size:1.12rem;color:var(--amber)}

/* service reviews (2-up) */
.svc-reviews__grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}

/* what to do now */
.whatto__grid{display:grid;grid-template-columns:1fr 1.1fr;gap:26px;align-items:center}
.whatto__list{list-style:none;padding:22px;margin:0;background:var(--surface);border:1.5px solid var(--line);border-top:4px solid var(--amber);border-radius:var(--r)}
.whatto__list li{display:flex;align-items:flex-start;gap:.7ch;padding:.5rem 0;border-bottom:1px dashed var(--line);font-size:1rem;color:var(--body)}
.whatto__list li:last-child{border-bottom:0}
.whatto__list svg{width:1.2em;height:1.2em;flex:0 0 auto;stroke:var(--ok);fill:none;margin-top:.15em}

/* guide (service) — LEFT spec-rail numeral */
.guide-stack{display:flex;flex-direction:column;gap:18px}
.guide{display:grid;grid-template-columns:64px 1fr;gap:18px;background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:22px}
.guide__rail{font-family:var(--f-body);font-weight:800;font-size:1.5rem;color:var(--steel);border-right:2px solid var(--amber);padding-right:14px;line-height:1;position:sticky;top:92px}
.prose{min-width:0}
.prose h2{margin:.1rem 0 .5rem;font-size:1.35rem}
.prose p{color:var(--body);font-size:1.02rem}
.prose ul{margin:.3rem 0 1rem}
.prose li{color:var(--body);font-size:1.02rem}
.prose--lead p{font-size:1.1rem}
.prose--legal h2{margin-top:1.4rem}
.callcard{background:var(--surface-2);border:1.5px solid var(--line);border-left:4px solid var(--amber);border-radius:var(--r);padding:18px;margin:1.1rem 0}
.callcard p{margin:0 0 .7rem;font-weight:600;color:var(--ink)}
.svc-quote{margin:1.2rem 0;padding:18px 20px;background:var(--ink);color:var(--on-dark);border-radius:var(--r);border-left:4px solid var(--amber)}
.svc-quote p{color:var(--on-dark);font-size:1.02rem;margin:0 0 .5rem}
.svc-quote cite{color:var(--on-dark-soft);font-style:normal;font-family:var(--f-head);font-weight:600;font-size:.9rem}
.svc-quote cite span{color:var(--amber)}

/* related */
.rel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.rel-card{display:flex;justify-content:space-between;align-items:center;gap:1ch;background:var(--surface);border:1.5px solid var(--line);border-left:4px solid var(--steel);border-radius:var(--r);padding:16px 18px}
.rel-card:hover{border-left-color:var(--amber)}
.rel-card__t{font-family:var(--f-head);font-weight:700;color:var(--ink)}
.rel-card__go{font-family:var(--f-head);font-weight:600;font-size:.82rem;color:var(--steel);white-space:nowrap;display:inline-flex;align-items:center;gap:.3ch}
.rel-card svg{fill:currentColor}

/* ============================ TOOLS ============================ */
.tool-intro h2{font-size:1.4rem}
.tool-intro p{color:var(--body);font-size:1.05rem;max-width:70ch}
.tool{background:var(--surface);border:1.5px solid var(--line-strong);border-top:4px solid var(--amber);border-radius:var(--r);padding:24px;margin-top:8px}
.tool__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.optgroup{min-width:0}
.optgroup--full{grid-column:1/-1}
.field,.optgroup__legend{display:block;font-family:var(--f-head);font-weight:700;color:var(--ink);margin-bottom:.5rem;font-size:1rem}
select{width:100%;max-width:100%;font-family:var(--f-body);font-size:1rem;padding:11px 12px;border:1.5px solid var(--line-strong);border-radius:var(--r);background:var(--surface);color:var(--body)}
.opt-row{display:flex;flex-direction:column;gap:8px}
.opt-row--col{gap:10px}
.opt{display:flex;align-items:flex-start;gap:.6ch;font-size:.98rem;color:var(--body)}
.opt input{margin-top:.35em;flex:0 0 auto;accent-color:var(--steel)}
.opt label{cursor:pointer;line-height:1.4}
.tool__result{margin-top:20px;border-top:1px dashed var(--line-strong);padding-top:18px}
.result-readout{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:10px;background:var(--ink);color:#fff;border-radius:var(--r);padding:16px 20px}
.result-readout .k{font-family:var(--f-head);font-weight:600;color:var(--on-dark-soft);font-size:.95rem}
.result__value{font-family:var(--f-body);font-weight:800;font-size:1.8rem;color:var(--amber)}
.tool-note{font-size:.98rem;color:var(--body-soft);margin:.9rem 0;line-height:1.5}
.tool .btn--call{margin-top:.4rem}

/* about/contact/service-area/sitemap helpers */
.contact-cols{display:grid;grid-template-columns:1fr 1fr;gap:22px;align-items:start}
.call-panel{background:var(--ink);color:var(--on-dark);border-radius:var(--r);border-top:4px solid var(--amber);padding:26px}
.call-panel h2{color:#fff}
.call-panel p{color:var(--on-dark);font-size:1.02rem}
.call-panel__email{font-size:.97rem;color:var(--on-dark-soft);margin-top:.8rem}
.contact-card{background:var(--surface);border:1.5px solid var(--line);border-radius:var(--r);padding:22px}
.contact-card h3{margin:0 0 .6rem}
.contact-card__note{margin:.8rem 0;color:var(--body);font-size:.97rem}
.checklist{list-style:none;padding:0;margin:0}
.checklist li{padding:.45rem 0 .45rem 1.7ch;position:relative;font-size:1rem;color:var(--body);border-bottom:1px dashed var(--line)}
.checklist li:last-child{border-bottom:0}
.checklist li::before{content:"";position:absolute;left:0;top:.85em;width:.6ch;height:.6ch;background:var(--amber);border-radius:1px}
.areas-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.area{background:var(--surface);border:1.5px solid var(--line);border-top:4px solid var(--steel);border-radius:var(--r);padding:18px}
.area__head{display:flex;justify-content:space-between;align-items:baseline;gap:1ch;margin-bottom:.4rem}
.area__head h3{margin:0;font-size:1.05rem}
.area__zip{font-family:var(--f-head);font-weight:600;font-size:.82rem;color:var(--steel);display:inline-flex;align-items:center;gap:.3ch;white-space:nowrap}
.area__zip svg{fill:var(--steel)}
.area p{margin:0;font-size:.96rem;color:var(--body);line-height:1.55}
.modhead--center{text-align:center;max-width:760px;margin:0 auto 24px}
.sitemap-groups{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
.sitemap-group{background:var(--surface);border:1.5px solid var(--line);border-left:4px solid var(--steel);border-radius:var(--r);padding:20px}
.sitemap-group h2{font-size:1.15rem;margin:0 0 .6rem}
.sitemap-group ul{list-style:none;padding:0;margin:0}
.sitemap-group li{margin:.35rem 0}
.sitemap-group a{text-decoration:underline}
.page-hero--solo .page-hero__wrap{padding:40px 0}

/* ============================ RESPONSIVE ============================ */
@media(max-width:1000px){
  .reviews__grid{grid-template-columns:1fr}
  .agg{position:static;display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:6px 22px;text-align:left}
  .agg__note{width:100%;text-align:center}
  .ops__grid,.cost__grid,.cov__full,.cov__compact,.whatto__grid,.cta-band__grid,.contact-cols{grid-template-columns:1fr}
  .board,.track,.pricecards,.cases,.risk-grid,.nbhds,.rel-grid,.areas-grid,.why4{grid-template-columns:repeat(2,1fr)}
  .track::before{display:none}
  .faq__grid{grid-template-columns:1fr}
  .sitemap-groups{grid-template-columns:1fr}
  .tool__grid{grid-template-columns:1fr 1fr}
  .carriers{grid-template-columns:repeat(4,1fr)}
}
@media(max-width:860px){
  .nav-toggle{display:flex}
  .nav{position:fixed;inset:0;margin:0;background:var(--ink);flex-direction:column;align-items:stretch;justify-content:flex-start;
    padding:76px 22px 32px;gap:4px;transform:translateX(100%);transition:transform .25s;overflow-y:auto;z-index:75}
  body.is-menu{overflow:hidden}
  body.is-menu .nav{transform:translateX(0)}
  body.is-menu .site-header{background:var(--ink)}
  body.is-menu .nav-toggle{display:none}
  .nav>a,.drop>a{color:#fff;font-size:1.1rem;padding:13px 6px;border-bottom:1px solid #2a3e4e;border-radius:0}
  .nav-close{display:inline-flex;align-items:center;justify-content:center;position:absolute;top:16px;right:18px;width:44px;height:44px;
    background:var(--ink-2);border:1.5px solid #33475a;border-radius:var(--r);color:#fff;cursor:pointer;z-index:90}
  .nav-close svg{width:24px;height:24px;stroke:#fff;fill:none}
  .drop{position:static}
  .drop>a::after{float:right;margin-top:.4em}
  .drop__menu{position:static;display:none;min-width:0;box-shadow:none;border:0;border-left:2px solid var(--amber);border-radius:0;background:transparent;padding:2px 0 8px 12px;max-height:none}
  .drop.is-open .drop__menu{display:flex}
  .drop__menu a{color:var(--on-dark);background:transparent;font-size:1rem;padding:9px 6px}
  .drop__menu a:hover{background:transparent;color:#fff;border-left-color:transparent}
  .mast-cta .mast-phone{display:inline-flex}
  .callbar{display:block}
  body{padding-bottom:56px}
  .hero__wrap,.spage-hero__wrap,.page-hero__wrap{grid-template-columns:1fr;gap:24px;padding:34px 0 40px}
  .hero__media,.spage-hero__media,.page-hero__media{order:1}
  .hero__copy,.spage-hero__copy,.page-hero__copy{order:0}
  .statbar__logos{width:100%;margin-left:0;justify-content:flex-start;padding-top:6px;border-top:1px solid #33475a}
  .readout{border-right:0;padding-right:0;min-width:44%}
  .facts__row{grid-template-columns:repeat(2,1fr)}
  .fact{border-bottom:1px solid #33475a}
  .fact:nth-child(odd){border-right:1px solid #33475a}
  .svc-reviews__grid,.reviews__rail,.ops__cards{grid-template-columns:1fr}
}
@media(max-width:560px){
  .section{padding:44px 0}
  .masthead{gap:12px;min-height:62px}
  .brand__mark{width:38px;height:38px}
  .brand__tag{display:none}
  .brand__name{font-size:1rem}
  .mast-cta{gap:8px}
  .mast-phone{padding:6px 10px}
  .mast-phone__k{display:none}
  .mast-phone__n{font-size:.98rem;white-space:nowrap}
  .board,.track,.pricecards,.cases,.risk-grid,.nbhds,.rel-grid,.areas-grid,.filmstrip,.carriers,.tool__grid,.why4{grid-template-columns:1fr}
  .filmstrip{grid-template-columns:repeat(2,1fr)}
  .carriers{grid-template-columns:repeat(2,1fr)}
  .gauge{gap:12px}
  .gauge__num{font-size:2rem;min-width:52px;padding:6px 9px 4px}
  .foot-grid{grid-template-columns:1fr 1fr}
  .foot-bottom{flex-direction:column}
  .callstrip .wrap{flex-direction:column;align-items:flex-start}
  .guide{grid-template-columns:1fr}
  .guide__rail{border-right:0;border-bottom:2px solid var(--amber);padding:0 0 8px;position:static;display:inline-block}
  .hero__promise,.spage-hero__lead,.page-hero__lead{font-size:1.05rem}
}
@media(max-width:380px){
  .foot-grid{grid-template-columns:1fr}
  .btn--call .btn__num{font-size:1.08rem}
  .readout{min-width:100%}
}